Partners Code of Conduct
1. Introduction
amasol GmbH (together with its subsidiaries, “amasol”) is committed to conducting business with integrity, transparency, respect for human rights, environmental responsibility. and compliance with applicable laws and regulations.
This Partner Code of Conduct (“Code”) defines the minimum standards, expectations and compliance requirements that apply to all business partners, including but not limited to resellers, distributors, technology alliance partners, managed service providers, system integrators, OEMs, consultants, contractors and agents.
Partners are expected to conduct their business in a manner consistent with the principles set forth in this Code.
For further information regarding amasol’s values, ethical principles, governance framework and sustainability commitments, partners are referred to amasol’s Code of Conduct and publicly available information.
Compliance with this Code forms an important part of the business relationship between amasol and its partners. Partners are expected to promote and maintain compliance with these principles throughout their organization, including employees, contractors, representatives.
2. Compliance with Legal and Regulatory Requirements
In addition to the obligations set forth in the contractual agreements between the partner and amasol, amasol expects all partners to be aware of all applicable laws and regulations in all jurisdictions in which the partner does business and to conduct their business in full compliance with those laws and regulations. This includes, but is not limited to, the following laws and regulations:
2.1 Antitrust and Competition Law
- The partner must comply with all applicable antitrust, competition and fair-trade laws and regulations in the jurisdictions in which it operates.
- The partner may not engage in discussions with competitors about prices, offers, customer sales, bid rigging, market sharing, or other competition-related information.
2.2 Use of Confidential Information
Partners shall use confidential information, proprietary or non-public information obtained through the business relationship with amasol solely for legitimate business purposes.
The use of such information for personal gain, financial advantage or any other unauthorized purpose is prohibited.
Confidential information must not be disclosed to third parties unless authorized by amasol of required by applicable law.
2.3 Combating Corruption, Bribery, and Kickbacks
amasol expects its partners to conduct business with integrity, fairness and transparency in all business interactions. Partners must comply with all applicable anticorruption, anti-bribery and fair competition laws and regulations.
Partners must not engage in any form of bribery, corruption, facilitation payments, fraud, extortion, kickbacks or embezzlement.
This includes compliance with:
- Applicable fair competition and unfair competition laws;
- Applicable anti-corruption and anti-bribery laws;
- Applicable laws governing gifts, hospitality, lobbying activities and interactions with public officials;
- Applicable laws prohibiting fraud, extortion, kickbacks and other improper business practices
Partners must ensure that any gifts, hospitality, entertainment or other business courtesies are reasonable, transparent, lawful and not intended to improperly influence business decisions or obtain an unfair advantage.
Partners are expected to maintain appropriate measures to prevent, detect and address corruption-related risks within their organization and business activities.
2.4 International Trade Compliance
amasol expects its partners to comply with all applicable international trade laws, export control, sanctions and import laws and regulations relevant to their business activities.
Partners must not directly or indirectly engage in transactions that violate applicable trade restrictions, sanctions, export controls or embargoes imposed by applicable jurisdictions, including the European Union, the United Nations and, where applicable, the United States.
Where applicable, partners are expected to maintain appropriate measures to ensure compliance with international trade requirements.
2.5 Data Protection and Privacy
- The Partner must comply with all applicable data protection, privacy laws and regulations, including the General Data Protection Regulation (GDPR) where applicable, as well as any other relevant national or international legal requirements.
- The Partner shall comply with amasol’s data protection, privacy requirements, including applicable contractual obligations, Data Processing Agreements where required, and technical and organizational measures and any security or privacy requirements agreed contractually with amasol.
- The Partner must ensure that personal data is collected, processed, stored, transferred and deleted only for legitimate business purposes and in accordance with applicable legal and contractual requirements.
- The Parter must treat all personal data as strictly confidential and may only use such information for the purposes for which it was provided.
- The Partner shall promptly notify amasol of any actual or suspected personal data breach or security incident affecting personal data related to the business relationship with amasol.
2.6 Information Security
- The Partner must implement and maintain appropriate technical and organizational measures to protect confidential information, information assets, systems and sevices against unauthorized access, disclosure, alteration, loss, destruction or misuse.
- The Partner shall promptly notify amasol of any actual or suspected security incident or unauthorized access that may affect amasol, its customers or related information assets.
- Partners shall maintain information security measures appropriate to the nature, size and risk profile of their business activities and any security requirements agreed with amasol. Partners shall maintain appropriate information security controls and risk management measures to protect information, systems and services.
- Where applicable, partners are expected to cooperate with amasol regarding information security requirements, risk assessments, incident management activities and business continuity measures.
- Partners providing services involving access to amasol information, systems, customer information or confidential information shall maintain security standards appropriate to the nature and risk of the services provided.
3. Respect and Social Responsibility
amasol is committed to conducting business in a socially responsible manner and respecting internationally recognized human rights. Partners are expected to uphold
similar standards and promote fair, safe and inclusive working environments.
3.1 Human Rights and Working Conditions
- Partners must respect internationally recognized human rights and comply with all applicable labor and employment laws.
- Partners shall not engage in or support forced labor, child labor, human trafficking or any form of modern slavery.
- Partners shall provide fair working conditions and respect employees’ rights regarding working hours, wages and lawful employment practices.
3.2 Health and Safety in the Workplace
- Partners must provide their employees with a safe and healthy workplace that complies with all applicable health and safety laws and regulations.
- The partner must implement appropriate and effective measures to protect health and safety in the workplace.
- Partners shall take reasonable measures to prevent workplace accidents, injuries and occupational health risks.
3.3 Diversity and Non-Discrimination
- Partners are expected to foster a diverse, inclusive and respectful working environment and to provide equal employment and business opportunities.
- Partners must not discriminate on the basis of race, ethnic origin, nationality, religion or belief, gender, gender identity, age, disability, sexual orientation, marital status, pregnancy, or any other characteristic protected law.
- Partners must promote fair treatment, equal opportunity and mutual respect in the workplace and must not tolerate any form of harassment, bullying, intimidation, abuse or unlawful discrimination.
- Partners are encouraged to support diversity, inclusion and equal participation throughout their organization and business activities.
3.4 Environmental Responsibility
- Partners shall conduct their business in an environmentally responsible manner and comply with all applicable environmental laws and regulations.
- Partners are encouraged to promote environmentally responsible business practices, including efficient use of resources, reduction of unnecessary waste, energy-conscious operations and sustainable business travel where appropriate.
4. Conflicts of Interest
As part of our commitment to integrity, transparency, and fair business conduct, partners shall avoid potential or actual conflicts of interest that could influence business decisions or compromise the integrity of the business relationship.
Partners must promptly disclose any situation that may create a conflict of interest in connection with their relationship with amasol.
Examples of potential conflicts of interest include, but are not limited to:
- Personal, family or financial relationships that may improperly influence business decisions;
- Ownership interests in competitors, customers, suppliers or other business partners that may affect objectivity;
- Outside employment, consulting activities or other engagements that may interfere with Partner’s obligations;
- The misuse of confidential information for personal or commercial benefit.
Partners are expected to take appropriate measures to identify, manage and, where necessary, eliminate conflicts of interest.
5. Intellectual Property
amasol values and protects its intellectual property, proprietary information, and other confidential information business assets.
Partners must respect and protect the intellectual property rights of amasol, its customers, suppliers, and other third parties where applicable.
Intellectual property includes, but is not limited to:
- Software, source code, and technical documentation;
- Copyrights, trademarks, trade names, and logos;
- Trade secrets, proprietary information, know-how, and business processes;
- Product designs, specifications, and other protected materials
Partners must:
- Use intellectual property only as authorized by applicable agreements and for legitimate business purposes;
- Partners shall use amasol trademarks, logos and marketing materials only in accordance with applicable agreements, branding guidelines and authorizations
- Not copy, reproduce, distribute, disclose, reverse engineer, modify, or otherwise misuse intellectual property without prior written authorization, unless permitted by applicable law;
- Protect confidential and proprietary information against unauthorized access, use, disclosure, or loss:
- Promptly notify amasol of any actual or suspected unauthorized use, disclosure, infringement, or misappropriation of intellectual property.
Partners are expected to comply with all applicable intellectual property laws, contractual obligations, and confidentiality requirements.
6. Audit and Governance
Partners shall maintain appropriate policies, procedures, and internal controls to support compliance with applicable laws and the requirements of this Code.
Partners are expected to periodically review and improve these controls to address relevant legal, regulatory, and business risks.
Upon reasonable request, Partners shall provide information or confirmation demonstrating compliance with this Code.
Material violations of this Code may result in corrective actions, suspension, or termination of the business relationship.
7. Grievance Mechanism
Partners shall maintain appropriate grievance or reporting mechanisms that enable employees and other relevant stakeholders to raise concerns regarding workplace conditions, misconduct, legal compliance, discrimination, harassment, or other ethical issues.
Partners shall ensure that concerns can be reported without fear of retaliation and that reported matters are reviewed and addressed appropriately.
Partners are encouraged to raise concerns related to this Code or the business relationship with amasol to their designated amasol contact or the amasol Legal and Compliance Team.